Privacy Policy

Last updated October 2026.

What we collect

Your name, email, phone number, country, delivery address, and the details of orders, sourcing requests, packages, shipments and support tickets you create.

Why we use it

To provide our shopping, sourcing, shipping and delivery services, to send you updates about your requests, and to meet legal and customs requirements.

Who can see it

Only you and authorised APEX staff. Shipping partners and suppliers receive only what they need to complete your request.

How we protect it

Your records are protected so that no other customer can view or change them. Staff access is limited by role and changes are logged.

Your rights

You can view and update your profile at any time from your account. To request a copy or deletion of your data, contact our support team.

Questions? Email support@apexterraglobal.com or use chat support in the app.