Help & frequently asked questions

Sign in, open ATG Mall, pick a product, choose a colour and size if offered, and tap Buy now or Add to cart. At checkout you choose a shipping option and pay by card, bank transfer or mobile money.

Customers in The Gambia pay with ModemPay (Wave, Afrimoney, QMoney or card, in dalasi). Customers in every other country pay with Flutterwave (card, bank transfer or mobile money). Your order is marked paid only after the payment is confirmed.

Use your ATG tracking number on the ATG Tracking page. You will see each journey update with its date, time and location, plus the expected delivery date.

Yes. Open APEX Source, describe what you need, and our sourcing team will reply with a quote. You only pay after you accept it.

Register your business with your CAC or government registration document. Once verified, choose a seller plan and list your products. Every listing is reviewed by our team before customers see it.

You can cancel an order yourself while it is awaiting payment. After payment, contact support and we will help.

Yes. Open the install guide for step-by-step instructions on Android (Chrome) and iPhone (Safari). No app store download is needed.